102 - Learn how to communicate well

Overview
Curriculum
Reviews

Content of the Course Basics of Communication

  • 4 Types of listening according to Otto Scharmer
  • Validation according to Naomi Feil
  • Basics and Principles of "Easy Read"
  • Storytelling

 

 

[image caption: https://www.freepik.com/free-photo/game-buddies_5399051.htm]

Curriculum

  • 9 Sections
  • 26 Lessons
  • 1 Quiz
  • 0m Duration
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Content Overview
1 Lesson0 Quizzes
  1. Overview of the Course Content
Learning Objectives
1 Lesson0 Quizzes
  1. Learning Objectives
Introduction
2 Lessons0 Quizzes
  1. Pause and reflect: What is good communication for you?
  2. Reflections on communication
4 Types of Listening
7 Lessons1 Quiz
  1. Introduction to the 4 levels of listening according to Otto Scharmer
  2. 4 Types of Listening - 1. Downloading
  3. 4 Types of Listening - 2. Factual Listening
  4. 4 Types of Listening - 3. Emphathic Listening
  5. 4 Types of Listening - 4. Generative Listening
  6. Excercise
  7. Further material
  8. Types of Listening
Validation
7 Lessons0 Quizzes
  1. Introduction to Validation
  2. What is the Main Idea of Validation?
  3. Terms that describe Validating Communication
  4. Verbal Means of Communication
  5. Nonverbal Means of Communication
  6. Principles of the Validation according to Naomi Feil
  7. Pause and Reflect
Easy Language
4 Lessons0 Quizzes
  1. Introduction to Easy Language
  2. Principles of Easy Language
  3. Using AI Tools for Creating Texts in Easy Language
  4. Exercise: Convert this Text into Easy Language
Further Readings/Additional materials
1 Lesson0 Quizzes
  1. If you want to dive deeper...
Recap/Resumee
2 Lessons0 Quizzes
  1. Recap Communication
  2. Outlook to the next Course
Check your knowledge on....
1 Lesson0 Quizzes
  1. Interactive element: Mark the Words
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Last Updated: April 3, 2024

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